Toll-free area code: 800 000 TIVA (8482)

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Company

About us

We are a Mexican company dedicated to the marketing and distribution of high-quality medicines, biotherapies and medical devices, which meet the highest quality standards.

We are a professional team ready to meet our clients’ needs, offering timely and quality service. Furthermore, we are continually searching for ways to improve our processes, believing that we can always improve ourselves; and as a result, offer more to our clients. This is how we differentiate ourselves and our relevance to our clients and partners.

Our Mission

We are a pharmacy and distributor of specialized medical products, committed to health and improving the quality of life of humans, through a team of highly trained professionals who guarantee timely service and delivery of our products.

Our Vision

To consolidate as a profitable and socially responsible pharmacy and distributor with presence in the main Mexican cities, known by the excellent service of our professional team, the quality of our products, processes and our e-commerce consolidation.

Our Values

For our company, our values represent a guide in our actions that always motivates us to strengthen the links between the company and its stakeholders.

In this way, we seek to contribute to sustainable human development through the generation of social, economic and environmental value, committed in a responsible manner with our environment and stakeholders through our values.

Quality

Total excellence at the service of our customers.

Sustainability

Sustainable human development with social, economic and environmental value.

Ethics

Impeccable and legal behavior.

Commitment

Responsibility with all our interest groups.

Efficiency

Optimal use of resources with continuous improvement of processes.

Service

Trustworthy, communication and experience.

Humanity

Company with a hallmark of humanity, based on respect for our people and society.

  • National coverage with a highly qualified team.
  • Supply Chain and 24/7 availability.
  • World-class facilities with temperature control.
  • Certified delivery units with temperature control.
  • User area training and development program.
  • Equal attention to technical and commercial purchasing influences.
  • Constant evaluation to suppliers regarding their service based on ethical and legal criteria.
  • Hundreds of public and private clients satisfied with our services.
  • Quality of life for our team. Operational excellence, technological improvements for shared benefits, work creation and continuous improvement of processes.
  • Improvement of the quality of care in the health system through comprehensive solutions backed by health economics and cost – benefits.
  • Expansion and intelligent coverage – horizontal and vertical depth of our platforms.
  • Continued professionalism.
  • Alliances with strategic partners to increase productivity and services.
  • Professionalization, updating and continuous training to all our work team, based on the values ​​promoted by the company.

Corporate social responsibility.

Our vision of Corporate Social Responsibility is an ethical commitment that integrates business management and compliance with the law, through respect for people, the community, the environment and by ethical principles.

Social Commitment

Our commitment and success as a leader in the importing and distribution of high quality medicines and productivity solutions in Healthcare Institutions, mainly lies in the fundamental values embedded in our Code of Ethics and Conduct.

For our company, maintaining our social commitment is of vital importance, since it allows us to ensure and maintain mutual respect among all our staff members, clients, business partners, the environment and society.

I invite all our partners to each act as a responsible citizens, adopting our Code of Ethics and Conduct, maintaining the highest degree of integrity and honesty that has characterized us in our work environment, to continue to maintain the prestige of being reliable, innovative, ethical, transparent, respectful of human values and socially responsible. I appreciate your support.

Sincerely

Alejandro Pérez Luna

CEO

Corporate social responsibility influences in our actual country, to the country we want to become.

Year after year, Tivasani S.A. de C.V. applies for and is recognized with the ESR Distinction (Socially Responsible Company) alongside other companies in its group, awarded by CEMEFI and AliaRSE during the Latin American Meetings of Socially Responsible Companies.

Tivasani S.A. de C.V.’s involvement in these initiatives enhances its ongoing effort to adopt and promote Corporate Social Responsibility among its internal and external stakeholders throughout all its activities.

To achieve this, our company has a Corporate Social Responsibility Committee, which has the purpose of generating, coordinating, promoting, reporting and evaluating hundreds of practices and campaigns in various strategic areas for corporate social responsibility.

We also have an Ethics Committee, whose function is to attend to the concerns of our staff members, always in accordance to our philosophy, values, ​​and respect for human rights as expressed in the company’s “Code of Ethics and Conduct“, as well as in all its Policies and Regulations.

Environmental responsibility.

Our activities are developed in an environmentally friendly manner, reducing and avoiding negative impacts from our internal processes.